30 Apr'24
01 May'24
1 room, 2 guests
Karma Royal Haathi Mahal
Goa | Tue, 30 Apr - Wed, 01 May | 1 Room, 2 Adults
General
Amenities
Rules
Reviews
Location
AI generated highlights from recent guest reviews
Swimming Pool
Concierge desk
Airport shuttle service
Room service
Bar
Air conditioning
Check-in: After 02:00 PM, Check-out: 10:00 AM
Guests below 18 years of age allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
Guests can pay by Debit/ Credit Card (VISA & Mastercard)
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
5
200
4
10
3
3
2
1
1
0
4.9
4.9
4.7
4.9
5.0
AI generated summary from recent guest reviews
Travelers rave about the hotel's perfect location, surrounded by scenic landscapes. They appreciate the easy accessibility to public transportation, nearby restaurants, and attractions. The overall safety and last-mile accessibility are also highly praised.
Scenic Surroundings
Atmosphere
Scenic
The service at the hotel receives mixed reviews, with some guests mentioning slow service and rude reception staff. The check-in/check-out experience is average, with no mention of 24*7 service or airport transfers. Wi-Fi connectivity is a common complaint, with guests mentioning slow speed in rooms and common areas. Housekeeping efficiency and room service receive positive feedback. Overall, the service is average with some areas of improvement needed.
Welcoming
Friendly
Mixed reviews on value for money. Some guests found the hotel to be good value, praising the affordable room rates and quality of dining. However, others felt that the hotel was overpriced, particularly in terms of additional charges. Overall, opinions on whether the hotel delivers on its promises and meets expectations for the price paid were divided.
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OnAir09073260491 on Apr 28, 2024
Kamalnath from housekeeping provided excellent service. The rooms and bathroom was neatly cleaned. 5 ⭐ for clealiness. The Ambience of Hathi Mahal is also very good. The staff here is very courteous. Overall had a pleasant stay . Looking forward to come back with my friends and family
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Scenic08678493670 on Apr 28, 2024
Kamal Nath from house keeping is so cooperative, we were very happy to receive his service, polite and obedient person must avail his service kind
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Jet15927766584 on Apr 27, 2024
Kamalnath and Pradeep are excellent guys towards housekeeping services. They are assets and the management should take care of them
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ma230606 on Apr 27, 2024
Just checked out from Goa, Haathi Mahal resort spending 8 days stay filled with joy & full relaxation. Hospitality was superb with the staff in the restaurant and the bar very pleasant and personally attentive especially Sameer, Saurabh, Priyanka, Antonio, Sachin, Kamalnath, Suraj, Arjun and not forgetting Kundan the head chef with his team giving us delicious food and impeccable courtesy & service. Our thanks to senior managers Jessica Fernandes & her team alongside Ghanshyam as well as George Lobo. Front Desk mgr Dylan and his team including Nicholas, Karthik and Banu & others. Chkin & Chkout process was welcoming, quick providing courtesy and patience. Most important was the lovely, tasty food from the chef, Kundan with his team having a variety of choice every day cooked to a high standard to our dietary constraints. We were blessed and grateful for John Spence, Chairman & owner of Karma Group to personally take his time to spend with us at length. Very much down to earth & pleasant person. John, Thank you so much. Our heartfelt thanks to Esparanca Patricio, Managing Director of Karma Group who took time out from her busy schedule to see us too. Thank you. Haathi Mahal is indeed a unique resort for us. We are most grateful to everyone, there are lost of names and while not mentioned they all deserve full credit to make our stay so comfortable, relaxing and memorable. Thank You. Best wishes. We look forward to our next visit there.
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Connector61140971552 on Apr 27, 2024
The resort has lovely amenities and the rooms are so homey and refreshing. The housekeeping staff does an excellent job. Mr. Kamalnath (housekeeping staff) is very efficient in his work.
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